COVID-19 Updates

In an effort to ensure the safety of our staff and clients, we are utilizing curbside service to all our clients for all pet care needs.

Appointment Guidelines

If you are experiencing COVID like symptoms, and your pet needs to be seen, please have another family member or friend bring the pet in for you. Our staff will require the owner to verify they can answer the COVID screening questions negatively, wear a mask, and use hand sanitizer when they come into the exam room. Note, you must bring your own mask, we will not be able to provide one for you.

Appointment Guidelines Starting Monday, March 1st:

Note, we are back to curbside assistance appointments only with the exception of end of life services.

The lobby will remain closed to clients. When you arrive at your appointment, please remain in your car, and call us. Owners are to remain in their vehicle and we will escort your pet into the clinic.

All patients must be placed in a carrier or be on a leash. If we need to handle your carrier, we will use disinfectant on the handle before and afterward.

Once your appointment is complete, someone from our team will contact you to retrieve payment and escort your pet back out of the clinic.

Telemedicine & Chat

We are happy to announce our new PetPro Connect app, our telemedicine appointment partner. As always, please reach out if your pet needs to be seen. Based on your pet’s symptoms our staff will determine if telemedicine is a good fit. With this app you will be able to:

 

 

???? Request both in-person and video consultation appointments.
???? Securely access all your furry friend’s medical records.
???? Privately message/chat directly with our team through the app.
???? Request prescription refills.

This upgraded app will replace the existing Pet Page mobile app.